The Residential Tenancies Act [amended in 2008] came into effect on January 31, 2007. This act provides information on how to resolve disputes between landlords and tenants through the Landlord and Tenant Board (formerly The Ontario Rental Housing Tribunal), a quasi-judicial agency.
The role of the Landlord and Tenant Board is to provide information about the Residential Tenancies Act and to resolve disputes between most residential landlords and tenants. You can view the Residential Tenancies Act 2006 at this link:
http://www.ontario.ca/laws/statute/06r17
The complete e-laws document from the Landlord and Tenant Board outlining the rights and responsibilities of landords and tenants can be accessed here:
http://www.e-laws.gov.on.ca/html/statutes/english/elaws_statutes_06r17_e.htm
Many tenants in East York recount extremely frustrating experiences of outstanding repairs and various violations under the Residential Tenancies Act. Although most of their frustrations have to do with uncooperative and difficult landlords, several tenants complained about futile attempts to have violations resolved by City inspectors. The upshot is that tenants are left with the time-consuming process of filing a T2 Application or T6 Application with the Landlord and Tenant Board in order to compel landlords to comply with existing regulations and bylaws.
Some tenants indicate they are bewildered and confused by the information contained in that document and became discouraged to proceed further. In the face of these awesome challenges, tenants should not give up. It is very important that tenants maintain documentation of everything associated with violations or offences before filing an application. Tenants should also consider legal assistance when filing a applications to request financial compensation from the landlord for violations of the building codes and bylaws. You can download a Form T2 at: http://www.sjto.gov.on.ca/ltb/forms-filing/#tenant-forms
The form that specifically addresses violations related to repairs and maintenance is the Form T6 Application. You can download a copy at this link:
http://www.ltb.gov.on.ca/stdprodconsume/groups/csc/@ltb/@forms/documents/form/stel02_111593.pdf
It is recommended that you check the TENANT SURVIVAL MANUAL Te published by the Federation of Metro Tenants’ Assocations for helpful information on the T6 Application. Refer to: https://www.torontotenants.org/
Tenants’ Issues and Solutions
This link identifies most of the issues and solutions specific to Tenants as well as relevant application forms and instructions:
http://www.sjto.gov.on.ca/ltb/forms-filing/#tenant-forms
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Residential Tenancies Act – Statutes of Ontario, 2006, chapter 17
All amendments have been incorporated into this document.
http://www.ontariotenants.ca/law/act.phtml
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East York Tenants Group 
Could you please tell me what my rights are in regards to my music. We very seldom play our stereo, but it seems that the one night we did SATURDAY we got a call from the super to turn it down, because there was a complaint. It was not even 9 pm… and we only turned up one song. We are very respectful of our neighbours, and don’t often entertain in our home. I was always under the impression that music had to be turned down by 11pm. Why is it that we cannot enjoy our home, with friends without wondering when a call will come in. The individual that complains called the police on another neighbour at 2 in the afternoon, on a Saturday.. and when the police got there…it was very quiet, and the person had been napping..something doesn’t seem right. Could you please enlighten me !
Check the City of Toronto Municipal Licensing & Standards link: http://www.toronto.ca/licensing/enforcement_chapters.htm.
The Municipal Licensing and Standards noise bylaw (Chapter 591) contains a general prohibition that:
“prevents persons from making, causing or permitting any noise, at any time, which is likely to disturb the quiet, peace, rest, enjoyment, comfort or convenience of the inhabitants of the City”.
Most leases and tenancy agreements contain a similar clause . . . .
“The tenant shall not cause or permit or suffer any noise or interference which is disturbing to the comfort or reasonable enjoyment of the rental premises by the Landlord or any other tenant.”