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Posts Tagged ‘Auditing programme’

The  City’s Licensing Committee will be discussing the City of Toronto MRAB (Multi-Residential Apartment Buildings) program at its meeting on Friday November 16th, 2012.

This meeting is an opportunity for tenants and tenant groups to participate in the discussion about the effectiveness of the property standards by-law and whether or not the by-law is properly enforced.  Tenants need know whether the current system works and if it has been meeting the regulations of the property standards by-law. Outstanding repairs and maintenance issues have a negative impact on the quality of life of tenants and also violate the property standards by-law. Is the property standards by-law being enforced in a way that ensures ‘proper repairs and maintenance’ in their buildings?  How is the MRAB program being monitored? Have there been changes to the MRAB program and have these changes been made public? Tenants need to know whether or not this MRAB program is working well and if property standards are being enforced.

Tenants can participate in the discussion to take place on Friday November 16th, 2012.

For more information on the meeting refer to this communique from Janet Davis (Beaches-East York Councillor):  Multi-Residential Apartment Buildings Audit Program

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NOTE – In an earlier post “MLS AUDITING PROGRAM FOR 2011 – Update” we  raised a number of concerns related to how MRAB conducted audits.  Refer to this link:   https://eastyorktenantsgroup.com/2011/04/04/upcoming-federal-election-2011/.

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For the current year and commencing January 2011, the Municipal Licencing and Standards department (MLS) has provided updated information on the resumption of the audit program in multi-residential apartment buildings (MRAB). MLS has included a list of buildings scheduled for auditing as well as specific items to be targeted in their audits. For example, the audits will include ‘common areas, mechanical systems and grounds of the building’ for property standard violations. Refer to this link for details: http://www.toronto.ca/licensing/mrab/audit_activity_by_ward.htm

According to the article “Inspectors to probe city’s 5,000 rental buildings” published in April 2010, Jim Hart (Executive Director of MLS) stated:  ” We’re actually going to get our own staff to go out there effectively with a checklist and do every single (rental) building in the city and kind of rate them,” and that “he’s determined to send out about 100 inspectors to give nearly 5,000 buildings a once-over, so his 12-member audit team can better focus its efforts on the buildings most in need of improvements”. Refer to this link for the full article: (more…)

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(Check for update on the audit program here: MLS Auditing Program for 2011 )

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The first annual report released by the City of Toronto’s first Ombudsman contained a troubling statement about the “lack of effective communication between bureaucrats and public”. Check  here  to access the Ombudsman’s report.  This lack of communication identified in the report has clearly been a source of great frustration for the public. In particular, it is a serious impediment to resolving landlord violations of property standards in multi-residential apartment buildings (MRAB). Hence this (more…)

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Many tenants in Beaches-East York have relayed frustrating experiences with ‘problem landlords’ and property managers when requesting needed repairs to their apartment or when they complain about poor building maintenance. Unresolved complaints for outstanding repairs and building maintenance issues seem to be the bane of the existence of many tenants in the City of Toronto. Although your rental agreement clearly outlines the rights and responsibilities of both the tenant and the landlord, some landlords and property managers do not comply with the regulations set out in the “RESIDENTIAL TENANCIES ACT” 

Here is what tenants have been telling us:

  •   Absence of tenant associations – The most common concern is the challenges faced when attempting to establish a tenants association in order to help tenants resolve complaints and violations. Tenants tell us landlords do not encourage this activity and that landlords remove any notices related to organizing tenants from the communal notice board. The security guards are also instructed to remove any pamphlets and flyers related to this activity. It was suggested that since the security guards remove these while doing their rounds between 4:00 pm and midnight the tenants should deliver the flyers either after midnight or around 6:00 am and that flyers should be inserted carefully so that they are not visible from outside the doors. The Residential Tenancies Act, 2006 clearly states that: “It is an offence to try to prevent a tenant from forming a tenants’ association or taking part in one.”  
  • Violations by landlords and property managers – Tenants are confused by the longwinded process in place to resolve offences and/or violations committed by landlords. They feel helpless about the delaying tactics used by landlords when needed repairs are requested. (more…)

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Toronto’s Municipal Licensing and Standards Department’s proposed auditing strategy was voted in (with some amendments) on Monday (10 November) by the City’s Executive Committee over the criticism and objections of tenants and advocacy groups such as The Federation of Metropolitan Tenants’ Association, The Parkdale Tenants’ Association, ACORN, The South Etobicoke Tenants Association, and the Parkdale Community Legal Services – Tenant’s Advocacy Division who wanted stronger, more tenant-focused regulation.

The new strategy will go into effect on December 1st, 2008. You can read the full recommendation, that the City’s Executive Commitee reviewed, here.

More later on what the new programme may mean to you and what you can do to help ensure that it is implemented well.

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Toronto city councillor, Howard Moscoe has done a complete about turn from his former support for landlord licensing (as weakened as his version was) in favor of an even weaker auditing plan put forth by head of the City’s Municipal Licensing and Standards Department, Jim Hart.

The new auditing plan will be the only fleshed-out proposal to go before the Mayor’s Executive Committee for a vote on Monday, November 10th and if passed, as is likely with no other real proposals on the table, would take effect on Dec. 1st.

According to The Toronto Sun, the auditing scheme would be ‘operated by a team of 12 MLS officers with a background in building audits — will proactively inspect 176 rental (private and social housing) buildings (more…)

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